Event Services Supervisor – (Part-Time)
Posted: August 27, 2014
Responsibilities: Responsible for supporting the Zoo’s sales office by assisting with the coordination and details of events, meetings and group functions from the planning stage through execution and production. Reports to Director of Sales and Private Events. Includes working closely with other members of the Sales team and various internal Zoo departments (i.e., security, food service, custodial services, distribution, marketing, finance, welcome desk, guest services) to effectively support sales efforts and meet client needs. Responsible for scheduling Facilitators and volunteers to support sales activities. Support client engagement activities. Coordinate other special projects as assigned. Assist to reconcile client and staff feedback reports. Maintain good front-line customer service and client/staff relations.
Qualifications: Bachelor’s degree or an equivalent level of customer service/sales experience and a valid driver’s license is required. Supervisory experience required. Qualified candidates must possess strong administrative, math, interpersonal and organizational skills along with a working knowledge of the Microsoft Office suite of products. Must be positive, energetic, and capable of working under pressure and possess ability to set priorities, handle multiple tasks and work independently. Candidates must be able to lift and carry up to 25 lbs for 50 yards, stand and walk for extended periods of time, work outdoors in all weather conditions, and be willing to work evenings, holidays and weekends. All successful candidates for this position will be required to submit to a criminal background check and drug test. A valid driver’s license is required.
Keeper, Children's Zoo – (Part-Time)
Posted: August 26, 2014
Responsibilities: Interact positively with Children’s Zoo visitors. Must be able to give animal presentations and participate in Children’s Zoo rotations. Will be required to perform keeper duties in the Children’s Zoo. These duties include the care and feeding of a variety of small mammals, birds, and reptiles. Responsible for enrichment, maintenance of displays, and upkeep of grounds.
Qualifications: High school diploma or equivalent required with preference given to applicants with a four-year college degree completed or in progress in an animal-related field. Previous experience working with animals preferred. Good observation and record-keeping skills regarding animal well-being important. Must be an effective communicator. Must be neat in appearance and follow Children’s Zoo dress code. Children’s Zoo keepers can be assigned to the other Animal Division departments when necessary. Must have the physical ability to perform required duties as assigned, which include standing for long periods of time, working in all types of weather conditions, kneeling, bending, lifting and squatting down. Prior working experience in a Zoo setting is preferred. All successful candidates for this position will be required to submit to a criminal background check and drug test.
Financial Accounting & Reporting Specialist – (Full-Time)
Posted: August 21, 2014
Responsibilities: The Saint Louis Zoo has an immediate need for a Financial Accounting & Reporting Specialist to serve as financial accountant for select Saint Louis Zoo and Saint Louis Zoo Association activities including Earned Income, Investments, Philanthropy and Capitalized/Highly Portable Assets. This individual will serve as one of the Zoo’s Finance Department’s Business Managers to select Saint Louis Zoo and Saint Louis Zoo Association departments. Duties include, but are not limited to: processing monthly Zoo and Zoo Association cash journals and month-end journal entries; consolidating month-end financial statements; creating managerial financials and reporting for staff, committees and boards; reconciliation of income statement and balance sheet accounts; budget variance analysis; IRS Form 990 Information Tax Return preparation; investment portfolio administration & reporting and administration of user access rights to financial reporting systems including Sage ERP 300 (formerly ACCPAC); E-requestor automated request to purchase system; Sage Fixed Assets and Power Plan comprehensive budgeting and reporting software; other duties as assigned.
Qualifications: The ideal candidate is process and customer service oriented, organized, highly motivated, and has strong analytical and communication skills. Must be a problem-solver, have highly developed soft skills, exude positivity, be a self-starter and have proven ability in effective change management. Bachelor’s degree required; ideally in Finance/Accounting/Information Systems and 5+ years accounting experience; proven ability to convert manual systems to automated systems; high proficiency in Microsoft Office required. Experience in Accounting and Information Systems preferred. All successful candidates for this position will be required to submit to a criminal background check and drug test.
Special Events Facilitator – (Seasonal)
Posted: August 21, 2014
Responsibilities: Assist the Special Events Department in the planning and producing of fundraising, public, donor recognition events and meetings for the Saint Louis Zoo. Includes working closely with other members of the event team, volunteers, various internal Zoo departments (i.e., security, facilities management, housekeeping, catering, education, guest services), and senior volunteer leadership to communicate and understand all details related to event(s). Assist the Partnership Marketing Department on fulfillment of sponsorship agreements including but not limited to on-site activation opportunities. Will also be responsible for various administrative tasks within the Special Events and Partnership Marketing Departments.
Qualifications: Bachelor’s degree or an equivalent level of hospitality/event planning experience and a valid driver’s license is required. One to two years of event planning experience preferred. Must be positive, energetic, and capable of working under pressure and possess ability to set priorities, handle multiple tasks and work independently as well as thrive in a team environment. Qualified candidates must possess strong administrative, math, interpersonal and organizational skills along with a working knowledge of the Microsoft Office suite of products. Candidates must be able to lift and carry up to 25 lbs. for 50 yards, stand and walk for extended periods of time, work outdoors in all weather conditions, and be willing to work evenings and weekends. All successful candidates for this position will be required to submit to a criminal background check and drug test.
Welcome Desk Hosts – (Seasonal)
The Saint Louis Zoo is seeking energetic, responsible and service-oriented applicants for seasonal employment opportunities as Welcome Desk Hosts. Hosts must be able to easily and professionally interact with visitors to talk about the Zoo, membership programs, and ticketing options. Candidates must be able to work during the week from 8 a.m. to 5 p.m. in the fall and winter months and must have availability on weekends and evenings. Prior customer service and sales experience is preferred. Familiarity with computers is required. Candidates must have the physical ability to stand for 2 to 4-hour shifts. All successful candidates for this position will be required to submit to a criminal background check and drug test.
Security Dispatcher – (Part-Time)
Posted: July 23, 2014
Responsibilities: Professionally administer all incoming calls to the Zoo and the Ranger Base; ensure external/internal phone calls are redirected to the appropriate party and that internal radio calls are relayed accordingly. Monitor and respond to Forest Park Security and St. Louis Police radio traffic and the National Weather Services radio. Monitor all vehicle traffic entering through the Zoo’s main entrance/exit vehicle gate. Maintain records of all lost and found items. Maintain the Security Department’s overall record-keeping systems, including accident reports and daily watch reports. Assist visitors with general informational queries and perform some clerical support as assigned by the Director, Security and Sergeants. May be required to monitor security camera footage, as well as the Zoo’s fire, temperature and burglar alarm systems.
Qualifications: High school diploma or equivalent required. One to two years dispatcher or switchboard operator experience required. Minimum of one year customer service experience. Excellent phone etiquette and verbal communication skills required. Ability to multi-task. First Aid CPR/AED a plus. Military or Police experience a plus. Knowledge of MS Office (Word, Excel, Outlook). Will be required to work weekends, evenings and holidays. All successful candidates for this position will be required to submit to a criminal background check and a drug test.
Seasonal Positions – (Late Summer/Fall/Winter Seasons)(Weekend Availability)
The Saint Louis Zoo is seeking energetic, responsible and service-oriented applicants for seasonal employment opportunities through the end of the year. Open positions include Food Service, Guest Services & Attractions, Gift Shops, Grounds, and Distribution Departments. Applicants must have weekday availability from August through the end of the year. Prior customer service experience, as well as experience on a cash register preferred. All successful candidates for this position will be required to submit to a criminal background check and drug test.
Cook – (Part-Time)
Posted: May 14, 2014
Responsibilities: Support the Zoo’s Executive Chef, his staff and the Catering Department with preparation and execution of all daily kitchen functions. Ability to lead a Zoo event.
Qualifications: High school diploma or equivalent required. At least five years of cooking experience required. Prior experience in a fast-paced, large volume atmosphere preferred. Must have basic knowledge of measurements, cooking principles and have the ability to follow recipes without supervision. Sauce and soup knowledge is a plus. Must be able to take direction and also work independently when applicable. Good knife skills are important. Serve Safe Certificate is required. Must be available for day, weekend and evening events. Hourly position. All successful candidates for this position will be required to submit to a criminal background check and drug test.
Birthday Parties Facilitator – (Seasonal)
Posted: May 9, 2014
Responsibilities: Facilitate the Zoo Birthday Party Program, including conducting and leading activities (crafts, games, tours, songs) and live animal presentations. Communicate with birthday party staff and volunteers. Provide excellent customer service to birthday party guests. Help create a fun and safe learning environment for families, while modeling responsible conservation behaviors. Serve as a facilitator in the Wild Wonder Outpost, the Zoo’s discovery room. Regular schedule is Saturday AND Sunday. Availability on both weekend days is REQUIRED. Other hours may be required from time to time.
Qualifications: Must have completed at least a bachelor degree, education or animal related preferred. Experience teaching and/or working with children and families age birth – 8 years of age. Must have an understanding of biology/ecology, wildlife conservation and/or environmental education concepts, as well as a desire to share the wonders of the natural world with children. Must be trained or willing to be trained in First Aid, CPR, AED. Experience handling a diversity of animals preferred. Must be able to complete and pass animal handling training. Excellent customer service and communication skills essential. Must be comfortable troubleshooting and problem solving, often on a tight schedule. Must have a negative TB test, and all successful candidates for this position will be required to submit to a criminal background check and drug test.
Curator, Primates – (Full-Time)
Posted: March 14, 2014
Responsibilities: The Saint Louis Zoo is seeking candidates for the position of Curator of Primates. This position is responsible for the management of our primate collection, the staff who care for them, and the facilities dedicated to their husbandry and display. This position will direct the work of two Zoological Managers, nine full-time keepers and three seasonal keepers caring for a large and diverse collection of primate species in the Zoo's Primate House and Jungle of the Apes/Fragile Forest exhibits. Additional responsibilities include:
• Overseeing the daily husbandry, health management and general welfare of the animals;
• Continuing and expanding non-invasive research activities within our primate programs;
• Ensuring the maintenance of the exhibits, holding areas, visitor spaces and grounds associated with the primate collection;
• Managing all primate-related programs within the Zoo and their interface with AZA's conservation breeding programs;
• Assisting in donor cultivation, special events and other awareness-raising activities as needed to promote the Zoo's growth and mission;
• Interaction with other Zoo departments (including but not limited to Animal Health, Nutrition, Research, Facility Management, Development, Marketing, Human Resources, Education and Public Relations) as needed and directed by the Vice President of Animal Collections to ensure the smooth operation of the Zoo;
• Serving as an ambassador for the Zoo and its primate programs to the media, visitors, Zoo staff, AZA and other outside agencies;
• Opportunities to interact with field conservation programs that currently include great apes and lemurs.
Qualifications: Candidates must have a bachelor's degree in an animal-related field, with an advanced degree preferred. A minimum of five (5) years of broad and significant primate management experience is required. Candidates must be able to demonstrate a good working knowledge of the USDA/APHIS regulations pertaining to primates, have experience with operant conditioning, enrichment programs and primate conservation programs. Requires strong verbal and written communication skills and ability to supervise and mentor others, as well as strong organizational capacity with ability to be flexible. Must be a team player and be able to work well with a variety of people and departments. Experience preparing and managing budgets, coordinating research and developing and delivering education programs related to primates is essential. Successful candidates for this position will be required to submit to a criminal background check and drug test before employment by the Zoo.
Seasonal Positions – (Limited to No Availability Until Late Spring/Summer)
Seeking applicants for seasonal employment opportunities who are available Monday through Sunday, 8 a.m. to 5 p.m. during the week (various shifts) and 8 a.m. to 7 p.m. on weekends in the following areas: Food Service/Catering, Distribution, Gift Shops, Groundskeepers, Welcome Desk and Railroad Conductors. Candidates must be willing to make this job a priority and must have open availability including the ability to work on weekends and holidays. Most seasonal positions are outdoor positions so applicants must be able to work in varying temperatures, including hot summer weather conditions. All successful candidates for this position will be required to submit to a criminal background check and drug test.