Assistant Education Registrar – (Seasonal)

Posted: January 28, 2015

Responsibilities: Register and book all participants and groups for Education programs and events. Prepare invoices and send out program confirmations. Process payments and refunds in accordance with PCI standards. Reschedule, transfer, or cancel registrations as needed.  Maintain online registration for all seasonal programs. Prepare class folders for all registered events. Understand and be able to perform all registration and booking procedures. Serve as backup for Education Receptionist when needed.

Qualifications: High school diploma required. Experience in data processing preferred.  Candidate must have excellent customer service skills. Knowledge and experience with MS Office (Word, Excel, Outlook) required. Knowledge and experience with Ungerboeck - Event Business Management Software is preferred but not required. Candidate must be self-motivated and have excellent written and oral communication skills. Ability to take directions as needed, handle multiple tasks and meet deadlines. Must demonstrate positive attitude and be able to work effectively with all levels of Zoo staff, volunteers and the general public. All successful candidates for this position will be required to submit to a criminal background check and a drug test.

Assistant Manager, Retail – (Part-Time)

Posted: January 23, 2015

Responsibilities: Responsible for opening/closing stores, receiving and setting up merchandise, stocking, merchandising displays, providing customer service, POS operations, and enforcing policies and procedures. Additional duties may include overseeing daily operations of the shops in the manager’s absence, approving or making schedule changes, inventory control and other duties as assigned by the manager.

Qualifications: High school diploma or equivalent required. Four year college degree preferred. Retail experience is required with preference given to applicants with previous supervisory or managerial experience. Must be able to work outdoors and have the physical ability to perform required duties, including lifting, bending and reaching. Must be able to work a flexible work schedule including evenings, weekends and holidays. All successful candidates for this position will be required to submit to a criminal background check and drug test.

Zoo Education Interpreter, Stingray Exhibit Supervisor – (Seasonal)

Posted: January 23, 2015

Responsibilities: Supervise all interpreters and their visitor/animal interactions at the Stingrays at Caribbean Cove exhibit, including proper demonstration of touching and feeding. Create and deliver a variety of informal educational opportunities for visitors that convey the Saint Louis Zoo’s animal and conservation messages. Use available props, animal artifacts/biofacts, and costumes in combination with interpretive training, to share Zoo messages with visitors in an engaging and accurate manner. Present educational programming in relation to the Stingrays exhibit for participants of all ages.  Perfect for educators and performers with management experience.

Qualifications: High school diploma or equivalent required. Some college in science, education, or theater/performing arts preferred. Prior experience as a manager or supervisor preferred. Good communication and customer service skills are a must. This job requires specific training, flexibility, and the ability to work outdoors and in contact with salt water and shellfish.  Work schedule varies and requires working evenings, weekends, and holidays. As co-supervisor of the Stingray Interpreters, will work 38-40 hours per week, five days a week, with Mon/Tue or Wed/Thu as probable days off. Must be available the entire stingray season which runs from the beginning of April to the end of September. Required to have an annual TB test. All successful candidates for this position will be required to submit to a criminal background check and drug test.

Group Ticket Supervisor – (Part-Time)

Posted: January 20, 2015

Responsibilities: Responsible for coordinating the Zoo’s group ticket program for groups of 15+ visitors for all of the attractions within the Zoo and seasonal catered event reservations. Reports to Director, Sales and Private Events. Includes working closely with other members of the Sales team and various internal Zoo departments (i.e., security, food service, public relations, finance, welcome desk, guest services) to communicate and understand all details related to the program and fulfill client requests. Staff and coordinate operations of the Group Sales ticket desk during the Zoo’s peak season. Analyze and report sales data. Responsible for initiating sales calls and conducting site tours. Update website and printed materials. Maintain good front-line customer service and client relations.

Qualifications: Bachelor’s degree or an equivalent level of customer service/sales experience and a valid driver’s license is required. Qualified candidates must possess strong administrative, math, interpersonal and organizational skills along with a working knowledge of the Microsoft Office suite of products. Must be positive, energetic, and capable of working under pressure and possess ability to set priorities, handle multiple tasks and work independently. Candidates must be able to lift and carry up to 25 lbs. for 50 yards, stand and walk for extended periods of time, work outdoors in all weather conditions, and be willing to work evenings, holidays and weekends. All successful candidates for this position will be required to submit to a criminal background check and drug test.

Group Sales Ticket Agent – (Part-Time)

Posted: January 20, 2015

Responsibilities: Responsible for coordinating the Zoo’s group ticket program for groups of 15+ visitors for all of the attractions within the Zoo and seasonal catered event reservations. Reports to Director, Sales and Private Events. Includes working closely with other members of the Sales team and various internal Zoo departments (i.e., security, food service, public relations, finance, welcome desk, guest services) to communicate and understand all details related to the program and fulfill client requests. Staff and coordinate operations of the Group Sales ticket desk during the Zoo’s peak season. Analyze and report sales data. Responsible for initiating sales calls and conducting site tours. Update website and printed materials. Maintain good front-line customer service and client relations.

Qualifications: Bachelor’s degree or an equivalent level of customer service/sales experience and a valid driver’s license is required. Qualified candidates must possess strong administrative, math, interpersonal and organizational skills along with a working knowledge of the Microsoft Office suite of products. Must be positive, energetic, and capable of working under pressure and possess ability to set priorities, handle multiple tasks and work independently. Candidates must be able to lift and carry up to 25 lbs for 50 yards, stand and walk for extended periods of time, work outdoors in all weather conditions, and be willing to work evenings, holidays and weekends. All successful candidates for this position will be required to submit to a criminal background check and drug test.

Zoological Manager, Children's Zoo – (Full-Time)

Posted: January 15, 2015

Responsibilities: The Zoological Manager of the Children’s Zoo reports to the Fred Saigh Curator of the Children’s Zoo and is a working supervisory position. Duties of the Zoological Manager of the Children’s Zoo are many and complex. The Zoological Manager is responsible for the welfare of a large animal collection, (including exhibit animals, program animals and a select number of show animals), the management of 28 keepers and up to 30 volunteers and the oversight of positive visitor interactions provided by keepers and volunteers. These duties include but are not limited to: overseeing and providing daily care to the animals; monitoring and interpreting animal health, welfare, behavior, and social interactions; monitoring program use of the collection; ensuring that the Zoo’s animal enrichment and welfare protocols are followed; habitat design and maintenance; providing formulated diets and monitoring consumption; utilizing operant conditioning for animal management and shows; assisting and managing department staff as requested/required; assisting external customers; advancing the Zoo’s mission through positive visitor interactions; maintaining a clean and safe work environment; and maintaining comprehensive and accurate records. Oversee the training of the keeper staff and volunteers to ensure that animal welfare and management meets the Saint Louis Zoo’s standards. Schedule work and other activities, manage facility maintenance and new construction, and interact with other internal departments; (including, but not limited to: Animal Health, Nutrition, Education, Facilities Management, Public Relations, Development and outside contractors, researchers, and media). Assist Curator in the development and management of the WildCare Center for Conservation in Forest Park.

Qualifications: A competitive applicant will be an individual who is equally passionate about connecting our youngest visitors to animals and their habitats and providing for the welfare of the collection. He/she will be a critical thinker who is open to creative and innovative ideas.  He/she will conduct themselves in a manner that creates a stimulating, productive and engaging work environment that fosters a climate of possibilities while maintaining the highest standards of animal care and visitor services. The candidate will develop this position to achieve the highest level of animal care, individual/team excellence and professional satisfaction. The applicant requires strong verbal and written communication skills and ability to supervise and mentor others, as well as strong organizational capacity with ability to be flexible.  Four-year college degree required with preference given to applicants with at least two years’ experience working with a program animal collection in an AZA institution. Must have the physical ability to stand for long periods of time, walk the Zoo grounds, lift, bend and kneel down.  All successful candidates for this position will be required to submit a criminal background check and drug test.

Endocrinology Technician – (Part-Time)

Posted: January 9, 2015

Responsibilities: Assist with the day-to-day operations of the Endocrinology Laboratory, which includes performing hormone extractions and immunoassays for reproductive monitoring projects as well as coordinating laboratory maintenance. Responsible for bookkeeping, purchasing of laboratory supplies, preparing laboratory solutions, inventorying chemical reagents, maintaining laboratory equipment and MSDS documentation. Organize and prepare biological samples (serum, urine and fecal samples) for hormone analysis. Perform hormone analyses on a variety of species using radioimmunoassays and enzymeimmunoassays. Prepare and maintain assay solutions, including buffers, standards, quality controls, and other chemicals as needed. Assist in developing new assays and validation tests. Assist in coordination of laboratory equipment repairs and annual maintenance contracts. Assist in maintenance of freezer inventory, chemical inventory, and MSDS files. Order laboratory reagents, disposables and other supplies. Train and supervise undergraduate research interns. Participate in tours and other guest experiences as needed.

Qualifications: BS or MS in biology, chemistry, biochemistry or a related field. Excellent laboratory skills, as well as oral and written communication skills. Experience with Microsoft Office, spreadsheets, graphical and statistical software. Ability to work independently and perform repetitive tasks in a laboratory setting. Experience or coursework in endocrinology and/or reproductive physiology, and immunoassay techniques preferred. All successful candidates for this position will be required to submit to a criminal background check and drug test.

Grounds Supervisor – (Full-Time)

Posted: January 5, 2015

Responsibilities: Manage the Saint Louis Zoo’s Grounds Department staff and its daily operations and responsibilities. Responsible for the overall cleanliness of the Zoo’s grounds including but not limited to litter pick-up, trash removal, leaf removal, snow removal and assisting with the set-up and break-down of special events. Work effectively and cooperatively with other Zoo departments. Supervise the operation of motor vehicles for caddy routes. Assist with the Zoo’s recycling program.  Perform other tasks on Zoo grounds as assigned. This is a working supervisory position.

Qualifications: High school diploma or its equivalent required. Bachelor’s degree preferred. Must have a valid driver’s license, with a CDL license preferred. Prior supervisory experience preferred, as well as prior experience maintaining the grounds of a large facility. Prior experience operating heavy equipment helpful. Must have the physical ability to work in all types of weather conditions. Must have the physical ability to work on your feet and be able to walk the Zoo grounds for several hours at a time. Must be able to perform physically demanding work. Must be able to lift up to 40 lbs. and assist with the set-up of tables and chairs for special events. Must have a flexible work schedule and must be able to work weekdays, weekends, evenings and holidays. Must also be able to start early in the morning (5:00 a.m.) if required. All successful candidates for this position will be required to submit to a criminal background check and drug test.

Education Interpreter – (Seasonal) (Multiple Openings)

Posted: December 24, 2014

Position Start Date: April 1, 2015

Responsibilities: Create and deliver a variety of informal educational opportunities for visitors that convey the Saint Louis Zoo’s animal and conservation messages. Use available props, animal artifacts/biofacts, and costumes, in combination with interpretive training, to share Zoo messages with visitors in an engaging and accurate manner. Supervise all visitor/animal interactions at the Stingrays at Caribbean Cove exhibit, including proper demonstration of touching and feeding. Present educational programming in relation to the stingray exhibit for participants of all ages.  Perfect for educators and performers alike. Note: This is not an animal handling position. This position requires about 50% of the shift in the stingray exhibit and 50% on Zoo grounds in front of various animals. Will be required to work special events and group sales functions to educate guests about conservation and the Zoo's animals. This position typically runs from April through September, averaging about 25-35 hours per week.

Qualifications: High school diploma or equivalent required. Some college in science, education, or theater/performing arts preferred. Good communication and customer service skills are a must. This job requires specific training, flexibility, and the ability to work outdoors and in contact with salt water and shellfish. This job also requires a background check and a TB test.  Work schedule varies and requires working day shifts, evenings, weekends, and holidays. Foreign language skills and/or guitar skills are a plus.

Electrician – (Part-Time)

Posted: December 19, 2014

Responsibilities: To assist Zoo electricians in the installation and repair of the Zoo's electrical equipment.

Qualifications: High school diploma or equivalent required. Current student or graduate of Technical College with electrical emphasis preferred. Must have knowledge of all applicable codes. Must have knowledge and skill in electrical troubleshooting and installation. Valid driver's license required. All successful candidates for this position will be required to submit to a criminal background check and drug test.