Business Development Coordinator, Sales & Catering – (Part-Time)
Posted: August 28, 2015
Responsibilities: Responsible for establishing and maintaining relationships with clients on behalf of the Saint Louis Zoo’s Sales & Catering Department to confirm new catering sales, group ticket and tour business. Includes working closely with other members of the Sales team and various internal Zoo departments (i.e., security, food service, custodial services, distribution, marketing, finance, welcome desk, guest services) to effectively support sales efforts and meet client needs. Manage business development process. Maintain a high level of customer service and client/staff relations in accord with the Zoo’s mission and values. Identify new business to achieve personal revenue goals. Initiate sales calls and conduct site tours regularly. Coordinate client engagement activities. Update website and printed materials. Perform clerical duties as needed.
Qualifications: Bachelor’s degree or an equivalent level of customer service/sales experience. Valid driver’s license and reliable transportation are required. Qualified candidates must possess strong administrative, writing, math, interpersonal and organizational skills along with a working knowledge of the Microsoft Office suite of products. Must be positive, energetic and capable of working under pressure and possess ability to set priorities, handle multiple tasks and work independently. Candidates must be able to lift and carry up to 25 lbs for 50 yards, stand and walk for extended periods of time, work outdoors in all weather conditions, and be willing to work evenings, holidays and weekends. All successful candidates for this position will be required to submit to a criminal background check and drug test.
Human Resources Generalist – (Full-Time)
Posted: August 26, 2015
Responsibilities: Assist with all aspects of the Zoo’s Human Resources Department. Help with the recruitment and staffing of all full-time, part-time and seasonal positions for all areas of the Zoo. Serve as primary point person for seasonal hiring. Help administer the Zoo's policies and procedures, including conducting disciplinary investigations and meetings. Be able to research, comprehend and apply employment and labor laws. Assist the Human Resources Department with administrative tasks as assigned including generating employee name tags and identification cards, filing and data entry.
Qualifications: Bachelor’s degree in a related field. Familiar with federal, state and local employment laws, rules and regulations. Capable of interpreting and enforcing organization policy and procedure. Must have exceptional written and oral communication skills and be able to manage a varied number of tasks and projects at one time. Demonstrated ability as a problem solving negotiator, with skill in conflict resolution. All successful candidates for this position will be required to submit to a criminal background check and drug test.
Railroad Engineer – (Seasonal)
Posted: August 24, 2015
Responsibilities: Driving and serving as a conductor on the Zoo’s trains. Assist guests with boarding and disembarking the trains. Inspect and clean the trains. Pull trains out of the tunnel in the mornings and put them back in the tunnels in the evenings. Sell tickets for the train rides. Drive the employee shuttles during peak periods. Perform other duties as assigned.
Qualifications: High school diploma required. Must have a valid driver’s license and pass a Zoo health physical. Must be 18 years of age or older. Good customer service skills, cash handling and computer skills required. Clear, distinct speaking voice for narration of scripted speech. Must have physical ability to work outside in all types of weather. Must be available weekends and holidays (requires at least two weekends per month). Prior railroad experience preferred. Must be able to obtain a Class E driver’s license. All successful candidates for this position will be required to submit to a criminal background check and drug test.
Audience Research Associate – (Part-Time)
Posted: August 14, 2015
Responsibilities: Support the Manager of Audience Research in planning and implementing the Zoo’s research and evaluation studies conducted with Zoo visitors, members, employees and other audiences. Primary job functions include data collection (via onsite intercepts, focus groups, online, phone, etc.), data entry, complex data analysis, and report generation and dissemination. Example areas of study include exhibits; interpretive labels/signs; educational programs and experiences; visitor and member experience; diversity; events; grant management; business intelligence; knowledge, attitudes and behaviors of audiences; and employee, volunteer and community engagement.
Qualifications: Bachelor’s degree preferred in a relevant field of study, i.e., museum studies, psychology, education, marketing research. Demonstrated proficiency in Microsoft Office applications, particularly Excel and PowerPoint. Ability to organize and interpret qualitative and quantitative data. Ability to utilize statistical analysis software, preferably SPSS. Excellent communication skills, especially conversing with visitors and translating research results into clear oral and written summaries for internal audiences. Ability to work collaboratively and independently. Ability to learn new computer applications. Experience in a zoo, aquarium, or museum setting is a plus, as well as an interest in understanding people and their behaviors. All successful candidates for this position will be required to submit to a criminal background check and drug test.
Horticulture Gardener – (Seasonal)
Posted: August 7, 2015
Responsibilities: Assist in the maintenance of the Zoo’s landscape by performing horticultural tasks including but not limited to mulching, weeding, planting both small and large plants and trees, watering, mowing lawns, trimming hedges and helping with the completion of capital projects. Assist with snow and leaf removal when necessary.
Qualifications: High School diploma or equivalent required. College degree in Horticulture or related field preferred. Experience operating equipment such as riding mowers, bobcats, and skid loaders a plus. Must have physical ability to perform horticulture tasks including but not limited to walking, bending, kneeling, lifting and working in all types of weather. All successful candidates for this position will be required to submit to a criminal background check and drug test.
Seasonal Positions – (Late Summer/Fall/Winter Seasons) (Weekday Availability Required)
The Saint Louis Zoo is seeking energetic, responsible and service-oriented applicants for seasonal and part-time employment opportunities through the end of the year. The Zoo has open positions in the areas of Food Service, Retail, Attractions, Railroad and Parking. Applicants must have weekday availability from August through the end of the year. The Zoo is not considering candidates who do not have weekday availability at this time. Prior customer service experience, as well as experience on a cash register preferred. All successful candidates for this position will be required to submit to a criminal background check and drug test.