Home > Education > Programs for Individuals & Families > Summer Online Registration

Summer Online Registration

Zoo Members

Online registration is now open for Zoo Members.

General Public

Online registration is now open for General Public.

Summer Teacher Programs

Online registration is now open for Teacher Programs.

How Early Bird Zoo Member Online Registration Works

Register early! Zoo Members can register online for any of our programs for individuals and families beginning at 1 p.m., March 4, 2013. Once you have logged on, any program not shown as "sold out" will have at least one opening. Please note that availability for programs listed on our website is subject to change and some program sessions may be sold out. To be placed on a waiting list for a sold out program session, please call the education department at (314) 646-4544, #6. After the Early Bird Zoo Members Mail-In registrations have been processed, online registration will open for the General Public.

Please register either online or by mail. Processing fees will apply for canceling duplicate registrations.

Participants may register for only one session of each program title, and the program participant must be the appropriate grade level to attend the program chosen.

Who's Eligible?

As a current Zoo Member, you are entitled to discounted prices for Education programs. You may register immediate family members living in your household. Nieces, nephews, visiting cousins, friends, out of town guests, etc. are NOT eligible for online registration using your membership information.

Grandparents may register their grandchildren if their Zoo Membership is at the Grandparent/Family level or above. NOTE: The signature of a parent or legal guardian is required for the Terms and Conditions (see Order Confirmation below).

If you are interested in becoming a Zoo Member or upgrading your membership, please visit Membership.

Should I Register by Mail or Online?

When deciding whether to register by mail or online, we recommend mailing or dropping off your registration if you have Buddy Registrations for Camp KangaZoo. When registering online, you cannot see how many spaces are left in a program session. It is possible for you to take the last available space in a program session, and your child's buddy would not be able to register. Processing fees will apply to change Camp sessions.

Since it is not possible to see how many spaces are available for a particular program session, this may impact you most if:

  • Registering multiple children
  • Have a friend trying to register their child for the same program
  • You are registering for Keeper-For-A-Day, and/or A Day with the Rays programs where there are just a few openings per day

Advantages to online registration are the ability to see what sessions are available for a program, and immediate confirmation that spaces have been held in the program(s) you have chosen.

There is one more step to complete after you register online. In addition to your order confirmation, you will receive an email with an attachment regarding Terms and Conditions. An original signature for each participant must be mailed or dropped off (Monday through Friday, 8 a.m. - 5 p.m.) to the Education Department within 7 days of receipt of this email. Participants 18 years and older must sign for themselves. For participants under 18, a parent or legal guardian must sign for their child. Failure to return this form may result in cancellation of this order without a refund. Fax, E-mail, or photocopied forms cannot be accepted.

What you Need to Register Online

Before you begin the online registration process, please review the complete list of Programs for Individuals & Families. When you are ready to register, click the appropriate program category at the top of this page. You will need to complete a separate order for each program category.

If you have never used the online registration process, the first thing you will do is create a logon account. You will need information from your Zoo Membership card to create the account.

If you have used the online registration process before, you will be able to use the same email address and password to logon. If you forget your password, you can request that your password be emailed to the logon email address. The education department will not be able to give your password over the phone. If your address or contact information has changed since you last used online registration, please call the Education Department at (314) 646-4544, #6 to update this information.

After you log in, you will enter information about one participant and then select the programs for this participant.

For Zoo Career-For-A-Day (Keeper-For-A-Day and A Day with the Rays), Youth, and Camp KangaZoo programs, you will need to have the following information to register online:

  • Two Emergency Contact Names and Phone Numbers
  • Family Physician Name, Address and Phone Number
  • Insurance Carrier and Policy Number(s)

When using online registration for Camp Joey, Camp KangaZoo, or Teen Camp, you will have the option to list your child's Camp Buddy during registration. Your child can request to be in the same camper group with one buddy of the same age or one year apart. When the buddy registers, they will also need to list your child as their buddy. Listing a buddy during online registration does NOT guarantee that they will be together. It is only a request that can be fulfilled IF both children register themselves for the same Camp session.

Before You Complete Your Order

Once you get to the Payment page you will be able to do the following:

  • Edit Program Selection
  • Add Another Participant
  • Enter Payment, Agree to the Terms and Conditions, and Submit your order

We accept payment by Visa, MasterCard, Discover or American Express. The credit card will be processed by PayPal.

After clicking “Submit” from the payment page, the system will process your order and one of two things will happen:

  • The next window will be your Registration Confirmation and this will let you know that your request was accepted and the payment was processed.
  • If spaces in any of your requested sessions are now sold out, the system will let you know this. In this case, you will be able to change your selected programs or un-select the program which is sold out. Depending of the volume of customers registering online, this process may need to be repeated.

Perliminary Order Confirmation

The spaces in the programs you have selected are not confirmed until you checkout and receive your electronic confirmation. Please print the confirmation page for your records and close the window. This confirmation will also be sent by email. If you do not see this e-mail in your inbox, please check your spam or junk mail folder as some e-mail systems send them to this folder by mistake. Please add onlineregistration@stlzoo.org to your contact list to help prevent this error.

NOTE: If you are registering for programs in more than one category, you will receive a separate confirmation for each order.

Completed Orders

After you have completed an order and received your confirmation, you will not be able to reopen that order and make changes online. If you need to add family members to other programs, you can create another registration order online. You will be able to logon using your email address and password, but you will need to re-enter the personal information for the participant you are registering. The system will not present you with this information.

Confirmations

After the registration(s) have been reviewed by our staff, you will receive an email with your confirmation attached. To ensure you receive our e-mail communications, please add onlineregistration@stlzoo.org to your contact list.

Your e-mail confirmation will be the only notice you receive for your program. You will not receive one in the mail.

Cancellations and Transfers

To make a change to an existing registration order, please notify the education department as soon as possible at (314) 646-4544, #6 or onlineregistration@stlzoo.org. A processing fee (see below) per person per program will apply to any cancellation or transfer request. We are sorry, but we cannot give any refunds with less than two weeks notice. When possible, we will allow a program participant to transfer to another session of the same program or to a different program if there are openings and the participant is the appropriate grade level or age.

Camp Joey Processing Fees
Cancellations with at least 2 weeks notice; Processing Fee = $15
Transfers with at least 2 weeks notice; Processing Fee=$15
Transfers with less than 2 weeks notice; Processing Fee=$40

Camp KangaZoo & Teen Camp Processing Fees
Cancellations with at least 2 weeks notice; Processing Fee = $25
Transfers with at least 2 weeks notice; Processing Fee=$25
Transfers with less than 2 weeks notice; Processing Fee=$50

All Other Program Processing Fees
At least 2 weeks notice; Processing Fee=$8

Participants may not make up or receive a refund for missed programs. No exceptions can be made.

We reserve the right to cancel programs due to low enrollment or extenuating circumstances. Full refunds will be issued.