Zoo Members

Online registration for summer programs for Zoo members will open at 9 a.m. on Tuesday, March 5, 2019. If you do not see the links below on March 5, click the "refresh" or "reload" button on your browser window.

Register here for: Early Childhood, Youth, Zoo Career, Engineer-For-A-Day, Family and Adult programs

Register here for: Escape the Zoo (Team program for Adults)

Register here for: Camp Programs (Camp Joey, Camp KangaZoo, Teen Camp and Specialty Camps)

General Public

Online registration for summer programs for general public will open at 2 p.m. on Wednesday, March 6, 2019. If you do not see the links below on March 6, click the "refresh" or "reload" button on your browser window.

Register here for: Early Childhood, Youth, Zoo Career, Engineer-For-A-Day, Family and Adult programs

Register here for: Escape the Zoo (Team program for Adults)

Register here for: Camp Programs (Camp Joey, Camp KangaZoo, Teen Camp and Specialty Camps)


Should I Register By Mail Or Online?

Since it is not possible to see how many spaces are available, this may impact you most if you:

  • Are registering multiple children.
  • Have a friend trying to register their child for the same program.
  • Are registering for the career programs where there are just 1-4 openings per day.

Advantages to online registration is the ability to check out, and receive an immediate confirmation that spaces have been held in the program(s) you have chosen. 

Processing fees will apply to change or cancel any registration.

Who Can I Register?

Whether you choose mail-in or online registrations, you can register:

  • Yourself.
  • Immediate family members residing in the same household (spouse and children).
  • Grandchildren (as general public registration or as part of your membership if you have a Grandparent Zoo Membership level or above).

NOTE: Zoo members are NOT eligible to register nieces, nephews, friends, neighbors, out of town guests, etc. Extended family members, friends, neighbors, and out of town guests must register themselves and their household members separately under their own membership or at general public pricing.

Buddy Registration

We offer “buddy” registration for our Camp Programs for mailed-in forms only. For guaranteed buddy registration:

  • The Camp Registration Forms, with the parent’s original signatures on the Terms and Conditions, for your child and for his/her friend must be mailed together in the same envelope.
  • Only one buddy/friend’s form may be included in your envelope.
  • For Early Registration for Zoo members, both families must have a current Zoo membership.
  • For Early Registration for general public, you and/or your buddy may be Zoo members or general public.

Note:

  • Listing a buddy during online registration does NOT guarantee that they will be together. It is only a request that can be fulfilled IF both children are registered for the same Camp session. 

Transfer and cancellation fees will apply if you need to change your registration.

What Do I Need To Register Online?

Before you begin the online registration process, please review the complete list of Programs for Individuals & Families.

You will need to be prepared with the following information:

  • Zoo member’s Name, Address, Member Number, Member Level and Member Expiration Date or Head of Household information if not a Zoo member.
  • Contact phone number(s) and e-mail address.
  • Each participant’s first and last name, birth date and/or grade level.
  • Your calendar or selection of Zoo program(s) you would like to attend.
  • Emergency contact names and phone numbers.
  • Child’s medical conditions, special needs, allergies, special accommodations, medications.
  • For Camp, the name of one buddy may be entered in the system. Listing a buddy during online registration does NOT guarantee that they will be together. It is only a request that can be fulfilled IF both children are registered for the same Camp session. Note: For Camp programs, please include the names of individuals approved to pick up your child.

Using The Online Registration System

Once you have logged on, any program not shown as "sold out" will have at least one opening. Please note that availability for programs listed on our website is subject to change. If the program(s) are sold out, you may add yourself to the waiting list. Please call the Education Department at (314) 646-4544, #6 for more information.

  • Choose either Zoo Member Registration or General Public Registration.
  • Existing account users should log on or new users will need to create an account. If you forget your password, you can request a "change password" link be emailed to the logon email address. The Education Department will not be able to give your password over the phone. If your address or contact information has changed since you last used online registration, please call the Education Department at (314) 646-4544, #6 to update this information.
  • At the time of logon or creating your account, you may enter the number of participants. After entering each participant's information, you can select the program(s) for them.
  • Before check out, you may add additional participants, programs, program categories or edit the programs you selected.
  • After reviewing your selections, and agreeing to the Terms and Conditions, you may click “Submit” to complete the check-out process. We accept payment by Visa, MasterCard, Discover or American Express. The credit card will be processed by PayPal. Please Note: Saint Louis Zoo gift cards cannot be used for online registration.
  • After completing the check-out process, transfer and cancellation fees will apply if you need to change your registration.

Status Of Online Registrations

For online registration, at the time of check out you will receive either:

  1. Immediate confirmation that your payment was processed and spaces are held.
  2. Notification that a session you selected is sold out with the option to choose another session.

The spaces in the programs you have selected are not confirmed until you check out and receive your electronic confirmation. Please print the confirmation page for your records and close the window. This confirmation will also be sent by e-mail. If you do not see this e-mail in your inbox, please check your spam or junk mail folder as some e-mail systems send them to this folder by mistake. Please add onlineregistration@stlzoo.org to your contact list to help prevent this error.

After you check out and receive your confirmation, you will not be able to reopen that order and make changes online.

Completed Online Registrations

All registrations will be reviewed by our staff. Follow-up email(s) will consist of one or more of the following:

  • Registration Report to confirm your programs
  • Request for additional information or clarification
  • Terms and Conditions Form will need to be signed by each adult participant or by the parent/ legal guardian of participants under the age of 18 years.

Your e-mail confirmation will be the only notice you receive for your program. You will not receive one in the mail. Please allow 24-48 hours for our staff to send a final confirmation/follow-up email to complete your registration.

Additional Registration Information

NOTE: We reserve the right to cancel programs due to low enrollment or extenuating circumstances. Full refunds will be issued.

Change of Plans – Cancellations

Advance notice is required for all refund requests.

Please notify the Education Department as soon as possible at (314) 646-4544, option #6.

Cancellation fees apply as follows:

  • Camp Joey, CampKanga Zoo, Teen Camp and Specialty Camps - Fee: $25 (with at least two weeks' notice)
  • KangaCare and all other programs - Fee: $8 (with at least two weeks' notice)
  • Less than two weeks' notice - no refund

We are unable to issue refunds with less than two-weeks' notice. Participants may not make up or receive a refund for missed programs. No exceptions will be made.

Transfers

Transfers are subject to availability and as long as the participant is the appropriate grade level or age.

Please notify the Education Department at least two weeks before the start day of the Camp/program session. Transfer fees apply and are due at the time of your request:

    • Camp Joey, Camp KangaZoo, Teen Camp and Specialty Camps
      • Two weeks' notice – Fee: $25
    • KangaCare and all other programs
      • Two weeks' notice – Fee: $8

It is unlikely that transfers will be available with less than two weeks' notice.

Parking For Programs

Parking is available on the Zoo's North Lot on Government Drive and South Lot on Wells Drive for a fee.  Members can use their free parking benefits.  Limited free street parking is available.  Visit Parking & Directions for parking details and pricing. 

Please allow a minimum of 15 minutes prior to the program start time to park or drop off participants.  For all Camp programs, specific parking information will be included in the camp packet and or on the Registration Report.

Zoo Policy

Children under the age 14 must be accompanied by an adult.  Parents of children under the age of 14, please plan to escort your child to class, and then pick them up when their program is over.  You will be asked to sign your child “in” and “out” before and after programs.  All program participants will be accompanied by Zoo staff and/or Zoo volunteers during their program.