Program Registration and Payment 

  • Advance reservations and pre-payment of any fees are required for all programs.  To schedule a program, please call (314) 646-4544, #6.  Program reservations can be made by phone, Monday - Friday, from 8 a.m. - 5 p.m.  Have the following information available when you call:

    • School name, address, phone number
    • Teacher or other adult in charge of the group
    • Grade level and number of students
    • Age appropriate program choice(s) and alternative choices
    • Preferred date and time, as well as alternative date and times
    • Know your travel plans, including what time you can arrive and what time you will need to leave the Zoo
    • Credit card information if paying by credit card
    • If booking multiple programs, we will need each teacher’s name and e-mail address

    Please note: Groups may register for only one classroom program and/or one guided tour per day.       

  • Please complete on online request form here

  • A minimum of two months' notice is required for all programs if you want to pay by check. Programs scheduled between one to two months in advance, require full credit card payment at the time of scheduling. We are unable to schedule programs less than one month's notice.

    Please plan your schedule carefully, since it may be difficult to reschedule if your plans change. Check your school calendar. When is your spring break? Do you have special testing days? Please note that Zoo education programs are quite popular and are available on a first-come, first-served basis.

    Programs from Labor Day through December may be booked starting the first Monday in May. Programs from January through Memorial Day may be booked starting the last Monday in October.

  • Please click here for on grounds school program and tour prices. 

    Please click here for outreach program prices.

    For school overnights, the fee is $1020 for up to 30 participants, students or adult, and $34 for each additional participant. Teachers and administrators are free! Maximum of 55 participants. A deposit of $340 is due 30 days after a program has been requested. The remaining total and a final number of participants are due 30 days prior to the program. Any program scheduled 2 months or less prior to the overnight will require full payment using a credit card at the time of booking.

    Overnight programs will be canceled if your payment has not been received 30 days prior to the overnight program.

  • Occasionally, the Zoo receives grants from donors to provide financial assistance for specific programs.  Financial assistance is not always available, so please contact the Education Office at (314) 646-4544, #6 to inquire about availability.

    If you are interested in making a charitable contribution to support education programs at the Saint Louis Zoo, please call the Development Office at (314) 646-4691.

  • Please notify the Education Department at (314) 646-4544, #6, immediately if you need to cancel. Another group may be able to take your place.

    Refunds

    One Month Prior to Program:

    A refund will be issued minus a $5 cancellation fee if you notify the Education Department at least one month prior to your program. There is a $5 cancellation fee per program.

    Between ten business days and one month Prior to Program:

    You are entitled to a 50% program fee refund if you notify the Education Department between ten business days and one month prior to your program date.

    Less than ten business days Prior to Program:

    There is no refund for groups that cancel with less than ten business days' notice.

    Refunds for Overnight Programs:

    For Overnights a refund minus a $145 cancellation fee will be issued if you notify the Education Department at least two weeks prior to your overnight. There is no refund for groups that cancel with less than two weeks' notice.

    Please note: In the event that your school and/or the Zoo is closed the day of your program due to weather, we will try to reschedule your program or issue a full refund. That decision will be made the day of your program.

    If you have ordered group tickets, please contact the Group Ticket desk separately from the Education Department, at (314) 646-4718 with any cancellations or questions regarding your group. Please note that Group Tickets does not provide refunds on any pre-paid tickets.

    Transfers

    Program transfers must be requested a minimum of one month in advance and will be subject to availability. Transfers are determined by resource (space, instructor, etc.) availability. A $5 transfer fee will be charged per program for the first transfer date. A $10 transfer fee will be charged for additional transfers. Transfer fees must be paid with credit card at the time requested. We cannot accommodate same day or next day transfers.

     

  • The Zoo is a rain or shine location!  If rain is in the forecast, we suggest bringing ponchos and/or umbrellas. In the case of severe weather, the Zoo does have Severe Weather Shelter Areas.

  • Due to the needs of our animals, we cannot guarantee any specific animal species or type for your class. All animals presented will be appropriate for the program theme chosen. 

  • Due to the variety of programs offered, we are unable to accommodate special instructor requests. 

  • Programs that take place in the classroom may include live animals, biofacts, activities, demonstrations and/or discussions. If your class participates often in our programs, you may see the same animal(s) more than once. The number of animals used in the class is determined by the length and topic of the class.

    All tours are conducted by Docents (trained education volunteers) and require about 45 minutes, including walking time from The Living World. In case of severe weather or special animal management situations, tours may visit alternate areas of the Zoo appropriate to the topic chosen. Groups meet on the lower level of The Living World.  Please note that these tours are not behind-the-scenes tours.  If you’d like to book an behind-the-scenes tour, more information can be found here.  

  • Zoo policy requires children under age 14 to be accompanied by an adult or have an adult chaperone present at the Zoo (field trips, etc.)

    A minimum of one adult chaperone per eight students is strongly recommended for your Zoo visit. This is required for all educational tours.  Adult group supervisors must remain with the students; please do not make student discipline our job.

    maximum of two adult chaperones (one of whom must be the student's primary teacher) will be permitted in the classroom(s) with any given group, unless you reported that a student will be bringing an aide or paraprofessional with them.  All other adults will need to wait elsewhere.  If you have questions, please contact the registrars at (314) 646-4544, option #6.

Do I need to register my group for my visit to the Zoo, even if we are not booking a program or tour?

The Zoo is OPEN. As part of our commitment to the continued well-being of guests, staff and animals, the Zoo has implemented enhanced protocols and procedures.  All guests are required to make a free-timed reservation to visit.  Review the Zoo’s reopening guidelines and make a reservation. Here you will get detailed information about reservations, safety requirements, what areas and attractions are open, food options and more.  Please note: the school/group registration form is no longer required at this time.