Adult-sized changing tables are available for use in the First Aid Station near the Conservation Carousel.

On certain dates, the Zoo is able to offer American Sign Language (ASL) at the Sea Lion Show. Please check back for updated information on this resource.

Audio description for the blind and visually impaired is provided for all Sea Lion Shows on the second Saturday of the month from June through August 2022. Audio description gives people who have impaired vision a more complete picture of the show experience. A special listening device is required and available near the ticket booth, free of charge.

If you know you will be using this service in advance, please contact Laura Seger at Seger@stlzoo.org so that we can be more prepared for your visit.

*A limited supply of complimentary Assisted Listening Devices is available for the arena.

Additionally, audio descriptive tours for other areas of the Zoo are available upon request with advanced registration. For more information and to check availability, please email Laura Seger at Seger@stlzoo.org with your group size and composition and potential dates and times.

Audio descriptive tours for select areas of the Zoo are available upon request with advanced registration. For more information and to check availability, please email Hannah Phillips at phillips@stlzoo.org with your group size and composition and potential dates and times.

Equal Access Passes are intended to provide an inclusive Zoo experience to guests of all abilities. Passes are offered to guests requiring accommodations to access attractions, and those guests can forgo a continuous wait in line. Passes also are available to paid aides of individuals who require support to access Zoo attractions.

Valid attractions are the Zooline Railroad, Stingrays at Caribbean Cove, 4D Theater, and the indoor building to Penguin & Puffin Coast.

The free passes may be obtained at the Guest Relations Booth at Lakeside Crossing as well as at Rentals and the Welcome Desks at both Zoo entrances.

Family restrooms are located in The Living World building, at the South Entrance, First Aid Station and across from River Camp Cafe.

Maps (PDF) written in the five most common, non-English languages used in St. Louis and the surrounding area are available. Please find links to these resources below:

Arabic

Bosnian

Mandarin Chinese

Spanish

Vietnamese

Maps also are available at the North and South Entrances of the Zoo.

Designated accessible parking spaces are located in the Zoo’s North Lot and South Lot and on Government Drive. Parking on the street is free. The spaces are available on a first-come, first-served basis.

The Conservation Carousel is Americans with Disabilities Act (ADA) accessible. Two chariots on the carousel can accommodate wheelchairs.

The Zooline Railroad is ADA accessible. Passengers in wheelchairs have a large area on the train car, with fold-down seats for companions. The Zoo has also added ramps with lower slopes.

Service animals are permitted, except in the Cypress Swamp (1904 Flight Cage), Bird House and Winging It Bird Show. Service dogs that are individually trained to do work or perform tasks for people with disabilities are welcome at the Zoo. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA) and are not permitted inside the Zoo.

The Saint Louis Zoo's programs and facilities are available for people of all abilities. Please let us know (preferably 24 hours in advance) if there is anything that would make a program or facility more accessible to you or your group. Main telephone number: (314) 781-0900, (800) 966-8877

All major facilities are wheelchair accessible, as are most restrooms. A map of the Zoo, including ramps, accessible entrances and grades of pathways, is available as you enter the Zoo.

Kulture City Social Story was designed with the intent of helping caregivers of individuals with autism and other special needs to prepare for their visit to the Zoo, but can be utilized by anyone.

Equal Access Passes are intended to accommodate guests with disabilities who require alternative access to an attraction that does not include a continuous wait in line. The pass is also available to the paid aides of individuals with disabilities who require support to access Zoo paid attractions. Valid attractions include the Zooline Railroad, Stingrays at Caribbean Cove and 4D Theater. The free passes may be obtained at the Guest Relations Booth at Lakeside Crossing, the Rentals Desks at both Zoo entrances and the Welcome Desk at both Zoo entrances.

Lockers are available at both entrances of the Zoo for your convenience.
All prices include a $5 returnable deposit. Key must be returned same day
for deposit return.

• Jumbo lockers are 23 inches tall, 16 inches wide and 29 inches deep. They are available at North Rentals for $10.
• Tall lockers are 36 inches tall, 9 inches wide and 17 inches deep. They are available at South Rentals for $9
• Standard lockers are 17 inches tall, 9 inches wide and 17 inches deep. They are available at South Rentals for $8.